auth error

Question

I'm getting authentication errors when trying to access Azure AI services. What are some possible causes for these errors, and how can I troubleshoot them?

Answer 1

Hi Azar,

Follow these steps,

1. Make sure you double-check the credentials you are using to authenticate with Azure AI services are correct.
2. Verify that your account or service principal has the necessary permissions to access the Azure AI services. Ensure that the associated Azure Active Directory (AAD) account has the appropriate role assignments, such as Contributor or Owner, to access the desired resources.
3. If you are using authentication tokens, check if they have expired or been revoked. If the token is expired obtain a new one and try it.
4. Confirm that your network or firewall settings allow outbound connections to the Azure AI services. If you have connected to corporate network, try with a local network.
5. Make sure the end-points are correct.

Let me know if there is any help needed.