Cannot add custom domain to Azure AD- The old tenant was deleted 2 years ago

Aishwary Bohra 20 Reputation points
2023-07-07T12:10:45.5933333+00:00

I am trying to add my custom domain ABTechLab.in to AAD and getting the following error-

This domain has been previously configured on abtechlab.onmicrosoft.com using an existing Azure AD or Office 365. To verify this domain name, you will first need to remove the domain name from the existing directory.

This tenant was automatically deleted back in 2020 after i did not renew my subscription so i should be able to register the custom domain name.

Thanks,

Aishwary

Microsoft Entra
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,496 Reputation points
    2023-07-11T06:30:32.42+00:00

    Hello @Aishwary Bohra , the ABTechLab.in domain is still configured as a custom domain name in the abtechlab.onmicrosoft.com tenant: https://login.microsoftonline.com/ABTechLab.in/v2.0/.well-known/openid-configuration. Ensure domain is deleted or gets deleted trough a force operation. For further assistance create an Azure Support Request ensuring Advanced diagnostic collection is enabled and request it to be assigned to Alfredo Revilla, that's me :)

    Let us know if you need additional assistance. If the answer was helpful, please accept it and rate it so that others facing a similar issue can easily find a solution.


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