Why can't I print from my Outlook customer database?

Question

Every time I go to print from my customer database it tells me there is a problem with the printer. I have uninstalled the printer and reinstalled. I can print everything else but not from the database.

Answer 1

1. Close Outlook application.
2. Press the Windows image + R keys to open the run command box.
3. Type %appdata%\Microsoft\Outlook and press Enter.
4. Delete the OutlPrnt file
5. Start Outlook and try to print.

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1. Press Windows image + R keys to open the run command box.
   2. Type: outlook /safe and click OK.
   3. Retry.

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a. Click the File menu and select Options.

b. Select Add-ins at the left pane.

c. At the right pane, select COM Add-ins and click Go…

d. Uncheck all the checkboxes to disable all the Add-ins and click OK

e. Restart Outlook.
f. Try to print again.

If required, you need to uninstall and reinstall Office/Outlook