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How is from line determined on Ouitlook receipts.

William Stockert 0 Reputation points
2023-07-10T15:39:28.77+00:00

Recently Outlook receipts changed the "from" address for all users in the organization. How do I change the from line in email receipts?

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Outlook
A family of Microsoft email and calendar products.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Kael Yao-MSFT 37,676 Reputation points Microsoft Vendor
    2023-07-11T07:24:58.4933333+00:00

    Hi @William Stockert

    To my knowledge this setting is determined by Exchange Online Backend.

    It is not possible to change the from field. (Default setting should be from "Microsoft Outlook").

    Are you currently having issues that the from field is incorrect?

    If yes, please contact your Exchange or tenant admin to create service request in Microsoft 365 admin center for further investigation.

    Thanks for your understanding.

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