Client installation failing

Duchemin, Dominique 2,006 Reputation points
2023-07-10T22:35:16.6+00:00

Hello,

ccmsetup.log

The 'Certificate Selection Criteria' was not specified, counting number of certificates present in 'MY' store of 'Local Computer'. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) 1 certificate(s) found in the 'MY' certificate store. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Only one certificate present in the certificate store. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Begin validation of Certificate [Thumbprint 52502A284A2902900722AACEE6BBB29BA37E08CB] issued to 'VIPLYNXCSC1.ad' ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Allowing usage of CNG key storage. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) The Certificate [Thumbprint 52502A284A2902900722AACEE6BBB29BA37E08CB] issued to 'VIPLYNXCSC1.ad' has 'Client Authentication' capability. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Completed validation of Certificate [Thumbprint 52502A284A2902900722AACEE6BBB29BA37E08CB] issued to 'VIPLYNXCSC1.ad' ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008)

Client selected the PKI Certificate [Thumbprint 52502A284A2902900722AACEE6BBB29BA37E08CB] issued to 'VIPLYNXCSC1.ad' ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Using branch cache option. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Adding file 'https://VRPSCCMDP02.ad:443/SMS_DP_SMSPKG$/UCP00002/x64/MicrosoftPolicyPlatformSetup.msi' to BITS job, saving as 'C:\Windows\ccmsetup\MicrosoftPolicyPlatformSetup.msi'. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Adding file 'https://VRPSCCMDP02.ad:443/SMS_DP_SMSPKG$/UCP00002/x64/WindowsFirewallConfigurationProvider.msi' to BITS job, saving as 'C:\Windows\ccmsetup\WindowsFirewallConfigurationProvider.msi'. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Adding file 'https://VRPSCCMDP02.ad:443/SMS_DP_SMSPKG$/UCP00002/x64/client.msi' to BITS job, saving as 'C:\Windows\ccmsetup\client.msi'. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Adding file 'https://VRPSCCMDP02.ad:443/SMS_DP_SMSPKG$/UCP00002/x64/ClientUpdate/cm2203-client-kb14244456-x64.msp' to BITS job, saving as 'C:\Windows\ccmsetup\cm2203-client-kb14244456-x64.msp'. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Starting BITS download for client deployment files. ccmsetup 7/10/2023 1:56:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 1:56:11 PM 8 (0x0008) ccmsetup is shutting down ccmsetup 7/10/2023 1:59:03 PM 3152 (0x0C50) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:01:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:06:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:11:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:16:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:21:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:26:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:31:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:36:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:41:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:46:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:51:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 2:56:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 3:01:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 3:06:10 PM 8 (0x0008) Download Update: Copy job has been queued. ccmsetup 7/10/2023 3:11:10 PM 8 (0x0008) Download Update: 1120 out of 67776000 bytes transferred. ccmsetup 7/10/2023 3:16:10 PM 8 (0x0008) Successfully completed BITS download for client deployment files. ccmsetup 7/10/2023 3:16:26 PM 8 (0x0008) Retrieved client version '5.00.9078.1000' and minimum assignable site version '5.00.8200.1000' from client package ccmsetup 7/10/2023 3:16:26 PM 8 (0x0008) Checking compatibility of site version '5.00.9078.1000', expect newer than '5.00.8200.1000' ccmsetup 7/10/2023 3:16:26 PM 8 (0x0008) Site version '5.00.9078.1000' is compatible. Client deployment will continue. ccmsetup 7/10/2023 3:16:26 PM 8 (0x0008) Successfully downloaded client files via BITS. ccmsetup 7/10/2023 3:16:26 PM 8 (0x0008) Validated file 'C:\Windows\ccmsetup\MicrosoftPolicyPlatformSetup.msi' hash 'E7C1CC93DC460A5593249D62426C817AD06D4A42964D1A6476915F4AEB777680' ccmsetup 7/10/2023 3:16:26 PM 8 (0x0008) Validated file 'C:\Windows\ccmsetup\WindowsFirewallConfigurationProvider.msi' hash '210CD954AE70B349642B4A7814D5B5513998EE667438C7423F0FAC47EEFA1101' ccmsetup 7/10/2023 3:16:26 PM 8 (0x0008) Validated file 'C:\Windows\ccmsetup\client.msi' hash 'FF544E16D7F535B490DA1982299CCD2094A230E657A1965A67B231243D284631' ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Validated file 'C:\Windows\ccmsetup\cm2203-client-kb14244456-x64.msp' hash 'DD193D2F7A8B174D62E59A5D6D1B17043BF29583AA7EC4C9D1BACAC23E42A085' ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Patch info '<MsiPatch xmlns="http://www.microsoft.com/msi/patch_applicability.xsd" SchemaVersion="1.0.0.0" PatchGUID="{2D58C5EE-7F47-4234-B025-473AD3746DF2}" MinMsiVersion="1"><TargetProduct MinMsiVersion="200"><TargetProductCode Validate="false">{918DD4C3-F020-47D5-8B8E-E5B9033D2C74}</TargetProductCode><TargetVersion Validate="true" ComparisonType="Equal" ComparisonFilter="MajorMinorUpdate">5.00.9078.1000</TargetVersion><TargetLanguage Validate="false">1033</TargetLanguage><UpdatedLanguages>1033</UpdatedLanguages><UpgradeCode Validate="true">{252DA259-82CA-4177-B8D0-49C78937BA3E}</UpgradeCode></TargetProduct><TargetProductCode>{918DD4C3-F020-47D5-8B8E-E5B9033D2C74}</TargetProductCode><SequenceData><PatchFamily>PFMCLIENTSmsRemoteClient</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTCcmFramework</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTUpdatesAgent</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsInventory</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsSoftwareMetering</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsSoftwareDistribution</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTClientUI</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTClientSDK</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsRemoteTools</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsImageDeployment</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsPatchManager</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTVirtualApp</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTScanAgent</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTTSAgent</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsPeerDPAgent</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTDcmClient</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTDcmClientSDK</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsOSDeployment</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsTaskSequence</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsSysPrep</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsPowerManagement</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsOutOfBandManagement</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSCOPClient</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSmsSCOPClient32</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTCcmMtc</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTComplRelayAgent</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTEndpointProtection</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTBgbAgent</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTCertEnrollAgent</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData><SequenceData><PatchFamily>PFMCLIENTSensorFrameworkDriver</PatchFamily><Sequence>5.00.9078.1025</Sequence><Attributes>1</Attributes></SequenceData></MsiPatch> ' ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Retrieved patch code '{2D58C5EE-7F47-4234-B025-473AD3746DF2}' from file 'C:\Windows\ccmsetup\cm2203-client-kb14244456-x64.msp' ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Shutdown has been requested ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Cannot find method GetDeviceManagementConfigInfo. Error 0x8007007f ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Set device to not externally managed ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Deleting Comanagement reg keys... ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Deleting ConfigInfo and EnrollmentInfo... ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Could not open Wmi_Bridge_Server kegistry key. ccmsetup 7/10/2023 3:16:27 PM 8 (0x0008) Failed to connect to policy namespace. Error 0x8004100e ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Failed to revoke client upgrade local policy. Error 0x8004100e ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Sending state '301'... ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 2147500036 ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Failed to get MDM_ConfigSetting instance, 0x80041013 ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Failed to get client version for sending state messages. Error 0x8004100e ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) [] Params to send '5.0.9078.1005 Deployment Error: 0x80004004, ' ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Sending Fallback Status Point message to 'VRPSCCMRS01.ad', STATEID='301'. ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) <ClientDeploymentMessage ErrorCode="-2147467260"><Client Baseline="1" BaselineCookie="" Platform="2" Langs=""/><Additional><SourceType Value="DP"/></Additional></ClientDeploymentMessage> ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) State message with TopicType 800 and TopicId {6B1078BB-4DE9-4288-A474-DE684E282245} has been sent to the FSP FSPStateMessage 7/10/2023 3:16:27 PM 3152 (0x0C50) 'Configuration Manager Client Retry Task' is scheduled to run at 07/10/2023 08:16:27 PM (local) 07/11/2023 03:16:27 AM (UTC) time with arguments ' /ForceInstall /ignoreskipupgrade /config:MobileClient.tcf /RetryWinTask:1'. ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Folder 'Microsoft\Microsoft\Configuration Manager' not found. Task does not exist. ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Creating Windows Task Scheduler folder 'Microsoft\Configuration Manager'... ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) Successfully created task 'Configuration Manager Client Retry Task' ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50) CcmSetup failed with error code 0x80004004 ccmsetup 7/10/2023 3:16:27 PM 3152 (0x0C50)

The boundaries exist and are correct

What could be the issue?

Thanks,

Dom

Microsoft Configuration Manager
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Accepted answer
  1. Simon Ren-MSFT 38,676 Reputation points Microsoft Vendor
    2023-07-11T02:34:30.93+00:00

    Hi D,

    Thank you for posting in Microsoft Q&A forum.

    The error code 0x8004100e means "Invalid namespace" and 0x8007007f means "The specified procedure could not be found".

    1,How many clients are facing this issue? Can we manually install the SCCM client agent?

    2,Please check your boundaries and boundary groups configurations, and associate your MPs and DPs to the boundary groups. Make sure the client can communicate with the MPs and DPs.

    3.Please also make sure your Firewall doesn't block the communication between the client and site system servers.

    For more detailed troubleshooting steps, please refer to the helpful article:

    Troubleshooting SCCM ..Part I (Client Push Installation )

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


    If the response is helpful, please click "Accept Answer" and upvote it.

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