SCOM management server in not monitored state and data accessservice goes to stopped state automatically within 2minseven after starting it

Question

1 SCOM management Server is in not monitored state out of 5 and when checked found Data Access service in stopped state. When start the service it would stop again automatically within 2 mins.Checked other services and data all seems healthy. Also, it is still monitoring other servers. What can be the issue?

Answer 1

Hi,

There could be several reasons why the SCOM (System Center Operations Manager) management server is in a "not monitored" state and the Data Access service keeps stopping automatically. Here are some possible causes to consider:

1. Resource constraints: Check if the server has sufficient system resources (CPU, memory, disk space) to support SCOM and its related services. If the server is running low on resources, it may cause services to stop or fail.
2. Service account permissions: Ensure that the service account used by the SCOM services has the necessary permissions and is not experiencing any issues with authentication or access to required resources. Verify that the service account is a member of the appropriate SCOM user roles and has the necessary access to the SCOM database.
3. Database connectivity issues: Verify the connectivity and health of the SCOM database server. Ensure that the database server hosting the SCOM database is accessible, and there are no connectivity issues or performance problems. Check the event logs for any database-related errors or warnings.
4. Configuration issues: Review the configuration settings of the SCOM management server and the Data Access service. Check if any recent changes have been made that could have impacted the service behavior. Verify that the required configuration parameters are correctly set.
5. Service dependencies: Examine if there are any dependencies or interactions between the Data Access service and other SCOM services or components. If a related service is experiencing issues, it may affect the Data Access service and cause it to stop.
6. Software updates or patches: Check if any recent software updates, patches, or hotfixes have been applied to the SCOM management server. Incompatibilities or issues with these updates could lead to service disruptions. Ensure that all required updates are applied correctly and are compatible with the SCOM version in use.
7. Logs and diagnostics: Analyze the event logs, SCOM logs, and any other relevant diagnostic information to identify specific error messages or warnings that could help pinpoint the issue. Look for any recurring patterns or error codes that may indicate the cause of the problem.

Answer 2

All the issues occured after point 6. We have requested to revert to old state as it occured after patch install but by the time, back up could be re-stored.

Software updates or patches: Check if any recent software updates, patches, or hotfixes have been applied to the SCOM management server. Incompatibilities or issues with these updates could lead to service disruptions. Ensure that all required updates are applied correctly and are compatible with the SCOM version in use.