Hello jeff janowiak
Here are some steps you can take to troubleshoot and identify the root cause of the issue:
- Make sure that your graphics drivers on both the client (Windows 11) and server (Windows 2019) are up to date. Outdated or incompatible graphics drivers can cause display-related issues.
- Check the network connection between your Windows 11 workstation and the Windows 2019 server. Ensure that there are no network issues causing packet loss or delays. You can use network diagnostic tools to identify and resolve network problems.
- Monitor resource usage on both the Windows 11 workstation and the Windows 2019 server while using RDP. Pay attention to CPU, RAM, and disk usage. High resource usage can lead to unresponsiveness. Task Manager can help you identify resource-hungry processes.