My Subsrcipton is charging twice

Question

Hello Good Morning,

I noticed my card is charged twice for my office 365 annual subscription.

I am afraid this has been happening for the last three to five years and I only noticed this time.

How I could get the refund OR its better to cancel the subscription.

Your urgent advise greatly appreciated

Kind Regards

Answer 1

You can chat with support here.
https://support.microsoft.com/en-us/home/contact

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Answer 2

@Vijay Seevaratnam

We are responsible for general issues of Office desktop clients.
Since your issue is more related to Microsoft 365 payment & billing. I suggest you contact Microsoft directly for help.

More information about cancelling the subscription, you could refer to How to cancel your Microsoft subscription.

Thanks for your understanding.

Regards,
Erin

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Answer 3

Your comments doesn't add any value. For me, you are not showing any accountability. Please do not waste any of your time and my time unless this is any auto reply

Answer 4

Also check your billing here.
https://account.microsoft.com/billing/orders/

and billing assistance here.
https://support.microsoft.com/en-us/office/payment-billing-e899cd8a-c9a2-4a4e-9440-7c8ff1adda2c?ocid=amc_paymentbilling&ui=en-us&rs=en-us&ad=us

--please don't forget to Accept as answer if the reply is helpful--