Cannot remove app from Teams

Question

I have an app attached to a tab on a Teams team that I cannot remove. It was installed directly from the add-ins store in Teams, and the app has been removed, but the tab is still there and when I go to select "remove" it presents an empty dialog box without any details. I'd really like the tab to go away. Any help?

Answer 1

@Daniel Ross-Jones ,

When you click the tab, is any content displayed?

Does any error message popup?

You could confirm with your team owner whether you have the permission to remove tabs.

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Answer 2

HI @Daniel Ross-Jones ,

Did you try the methods of removing the app as mentioned in the links below?
https://techcommunity.microsoft.com/t5/microsoft-teams/unable-to-remove-apps-from-teams/m-p/308344

How to install or uninstall apps on Microsoft Teams

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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)

Best regards,
Leon

Answer 3

@Leon Laude , I am encountering the same issue documented on this thread (i.e., there is a custom Teams App on my teams side bar which cannot be uninstalled: when right-clicking on it, the "Uninstall" option is not visible, even though this option IS available for other apps). Earlier in this thread, you referenced a resource which is now archived / unavailable: https://techcommunity.microsoft.com/t5/contentarchivals/contentarchivedpage/message-uid/308344

If you have any guidance on how the "Uninstall" option can be restored for an app, I would really appreciate it. Thank you.

Answer 4

I have this same problem - anybody find a solution?

Answer 5

I have this issue too. Great it's 2024...