My Azure student account got disabled

Auxillary Faucet 15 Reputation points
2023-07-15T14:59:41.8+00:00

Here is the full story. My Azure student subscription got disabled and i cant figure out why. I raised tickets (4), but no proper response. All those responses were bots with the same message and no clue what's going on. I was preparing for AZ-104. So, I decided to poke around and explore my Azure account. I remember what I did, I'm listing it as follows

  • Created 2 policies based on (Resource and Resource Group)
  • Tested the compliances of those policies by creating few resource groups (3). I deleted them once I was done. I left one 1 resource group as for more tests.
  • Tried to create VM (Free Plan Linux - 750 Hrs) to check my resource policy. which disallowed any creation of resources
  • I didn't access Azure Shell AKA ( I neither created a storage account nor a file share)
  • Then the next day my account got disabled with no reasons. I didn't create any other resources that wasn't mentioned above.
  • Not a dollar is spent on my Azure account, its 100$ as I use it with at most priority to use my account efficiently to learn.My Azure Balance
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  1. Konstantinos Passadis 19,496 Reputation points MVP
    2023-07-15T15:12:09.8133333+00:00

    Hello @Auxillary Faucet !

    Welcome to Microsoft QnA!

    The Student Subscriptions are also visible via the Azure Portal

    Please post a Screenshot , from Subscriptions and click on yours

    Also if it has been 30 days since activated it could have expired

    Kindly post the info and maybe we will get to the bottom of it !

    I hope this helps!

    Kindly mark the answer as Accepted and Upvote in case it helped!

    Regards


  2. Konstantinos Passadis 19,496 Reputation points MVP
    2023-07-15T16:04:18.6833333+00:00

    Hello @Auxillary Faucet !

    Well thats odd!

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-states

    DisabledYour Azure subscription is disabled and can no longer be used to create or manage Azure resources. While in this state, your virtual machines are de-allocated, temporary IP addresses are freed, storage is read-only and other services are disabled. A subscription can get disabled because of the following reasons: Your credit may have expired. You may have reached your spending limit. You have a past due bill. Your credit card limit was exceeded. Or, it was explicitly disabled or canceled. Depending on the subscription type, a subscription may remain disabled between 1 - 90 days. After which, it's permanently deleted. For more information, see Reactivate a disabled Azure subscription.Operations to create or update resources (PUT, PATCH) are disabled. Operations that take an action (POST) are also disabled. You can retrieve or delete resources (GET, DELETE). Your resources are still available.Please have a look at this link it has aso the support link ---->

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/azurestudents-subscription-disabled

    I cannot think anything , the only thing is that it could be that the School has disabled any association with the Azure for Student program

    See if you can get in touch with someone from the School to verify that they have not done anything from their side and contact support from the link above

    Kindly send any info when you have news!


    I hope this helps!

    Kindly mark the answer as Accepted and Upvote in case it helped!

    Regards

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