Forgot my password to account associated with my mobile number. What now?

Danielle 0 Reputation points


I forgot my password for my email that's connected to my mobile number.
Other services usually text me a code but microsoft doesn't and I can only send a code to the email I'm trying to log in to (Which I'm not signed into because I forgot it...)

Is there a way to fix this?
I've only ever used this email for minecraft

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  1. Sander van de Velde 26,811 Reputation points MVP

    Hello @Danielle,

    normally, email account providers offer some kind of procedure to renew lost passwords.

    You need to prove you are the owner of the account using eg. an alternative email address or a phone number.

    Check the website of your email account provider for more details.

    If the response helped, do "Accept Answer". If it doesn't work, please let us know the progress. All community members with similar issues will benefit by doing so. Your contribution is highly appreciated.

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