meeting requests from bookings are deleted and not added to my diary

Question

I use Bookings to let clients book time with me. In outlook - desktop, on the browser and on mobile, when clienst book I get three emails - two confirmations and one meeting request.

But the meeting request goes straight to my deleted items folder and when I open it I get a message saying outlook cannot find the meeting in the calender.

I have checked settings in Outlook desk top as follows, but as the problem occurs in all mail apps, I think the problem must be on the server.

Option,

Mail - there are no longer any settings for the processing of meeting requests

Calendar - I have no automatic processing of meeting requests

I have a 365 for business subscription, but can't bear to go through all the change your profile nonsense before getting an answer.

Answer 1

Hi @Michelle Spaul ,  

Looks like your issue is more related to Microsoft Booking, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested that you could post your case in dedicated forum for Microsoft Booking for more professional advice.

Thanks for your understanding and hope your issue would be resolved soon.

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