No Response for Over 21 Days (by today).

Cris 0 Reputation points
2023-07-18T05:55:03.1266667+00:00

Hey everyone,

Have any of you experienced exceptionally long response times when seeking support from Microsoft for your development needs?

I'm curious to know if others have encountered similar delays (in my case 21 days and after the first calling I still not have any support by today) in receiving assistance from Microsoft in resolving technical issues related to their developer services. It's important to gauge whether this is a widespread issue or an isolated incident.

If you have personally faced extended waiting periods or lack of communication from Microsoft's developer support team, please share your experiences. How long did it take to receive a response or resolution? Are these delays acceptable given the importance of timely support for developers?

Let's open up a discussion to gain a better understanding of the situation and potentially explore ways to address these prolonged response times in developer support.

Looking forward to hearing your thoughts and experiences!

Best Regards,

Cris

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  1. Cris 0 Reputation points
    2023-07-18T06:45:21.5566667+00:00

    Hi JimmySalian-2011,

    Thank you for your response and providing the suggestion. I appreciate your input. I will definitely consider reaching out to Microsoft's regional manager and utilize the provided global customer service phone numbers to escalate my case and gain more clarity on why it has been pending for action.

    Thank you once again.

    Cris

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