Hi Blake,
Can you check the troubelshooting steps over here and see if it helps? - If not I will suggest within the app there is feedback option and you can submit your issue - https://support.microsoft.com/en-us/account-billing/import-passwords-into-the-microsoft-authenticator-app-a167573a-fb3b-4248-91ea-ca9a814f4853
Hope this helps.
JS
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