Hello @ Bob Alvarez
- Have there been any recent changes or updates to the missing device?
- Double-check the network connection of the missing device to ensure it is still properly connected
- On the missing device, ensure that the Windows Server Essentials Connector software is installed and running correctly, also try to uninstall and then reinstall it.
- You may also want to check the event logs on the device for any errors or issues that could be causing the problem.