I need to merge 2 accounts for learn.microsoft.com

Javier Pacheco Ramírez 0 Reputation points
2023-07-19T21:58:43.78+00:00

Hi, I have 2 accounts in the learn.microsoft.com portal. but the two accounts uses the same email address (******@endtoend.com.mx) the difference is that one account is identified as a "personal" account, and the other is identified as a "work" account...

I need to integrate the accounts into one and that it is identified as a "work" account because it is not a personal email account. Can you help me?

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  1. Javier Pacheco Ramírez 0 Reputation points
    2023-07-20T17:54:37.25+00:00

    Thanks, I checked the document, but it doesn't solve my problem. I think I needed to give you more information about my case.

    I have 2 accounts at learning.microsoft.com:

    ******@endtoend.com.mx (as a "personal" account)

    ******@endtoend.com.mx (as "work" account)

    I have 2 MCIDs with current certifications:

    7190363 - linked to my REAL personal account ******@outlook.com

    992643851 - linked to my work account ******@endtoend.com.mx BUT in learning.microsoft.com it is labeled as "personal"

    You are limited to having only one "personal" account, I cannot add my 2 MCIDs to my profile.

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