I haven't been getting all emails but did in the past, hotmail and have enough storage

Maggie Arb 20 Reputation points
2023-07-21T22:15:17.8333333+00:00

I had an old hotmail address for 25 years and I was forced to buy the $19.99 storage from Microsoft last year. So I have plenty of storage. However, for the past 5 months ago, I'm not receiving many emails from friends and family. They are not in the junk or other folder, I have been checking. I simply don't receive them. I have started giving out my gmail instead but since I'm paying Microsoft, I want to know what's going on. Thanks!

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  1. Anonymous
    2023-07-21T22:17:45.1666667+00:00

    The product group for Outlook.com (hotmail) actively monitors questions in dedicated forums here.
    https://answers.microsoft.com/en-us/outlook_com/forum/oemail

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

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