Why am I unable to access shortcuts created by my coworkers in our OneDrive shared folder?

Ana Cunha 0 Reputation points
2023-07-24T12:22:46.1033333+00:00

When I create a new shortcut to a file in a shared OneDrive folder, the people that have access to that folder cannot open the shortcut. It is worth mentioning that everyone has access to the location that the shortcut is pointing to.

The same happens when I try to open shortcuts that my coworkers created.

The error message received is: "The drive or network connection that the shortcut 'xxxx.lnk' refers to is unavailable. Make sure the disk is properly inserted or the network resource is available and then try again."

How can this be fixed?

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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  1. AllenXu-MSFT 23,426 Reputation points Microsoft Vendor
    2023-07-25T07:36:40.49+00:00

    Hi @Ana Cunha,

    Please take a reference to the troubleshooting steps in this thread: Unable to connect network drive error: Make sure the disk is properly inserted or the network resource is available and then try again. If this issue persists, I'm afraid you have to copy the actual file into the files folder instead of a shortcut that points to the file.


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  2. Fereshteh Froude 0 Reputation points
    2024-01-18T02:59:22.63+00:00

    copying the file doesn't solve the issue. I like to be able to save shortcuts that my coworkers can have access to without having to go to multiple folders.

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