Unable to Load Environment in Microsoft Power Virtual Agent for Teams

Bahador Panjali 0 Reputation points
2023-07-26T05:47:31.56+00:00

Hi everyone

I am encountering an issue with Microsoft Power Virtual Agent integration within Microsoft Teams. When attempting to set up a new chat bot, I receive an error message stating, "Something went wrong. We could not load your environment. Please refresh your browser."

Steps to Reproduce:

-Open Microsoft Teams.

-Navigate to the desired team where I have added Microsoft Power Virtual Agent.

-Click on "New Chat Bot" to set up a new bot within the team.

-Encounter the error message: "Something went wrong. We could not load your environment. Please refresh your browser."

Expected Behavior:

I expected to be able to create a new chat bot within the selected team using Microsoft Power Virtual Agent without any error messages.

Additional Information:

I have already added Microsoft Power Virtual Agent to the Teams app and selected the relevant team.

I have tried refreshing the browser as suggested in the error message, but the issue persists.

No other error messages or specific error codes are displayed with this issue.

The issue occurs consistently, and I have attempted the process multiple times with the same result.

I would appreciate any guidance or assistance in resolving this issue so that I can effectively utilize Microsoft Power Virtual Agent within Microsoft Teams. Thank you for your support.

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