Issue with Microsoft Learn Organizational Reporting service feature - No certification related data

Nemes, Dóra 0 Reputation points
2023-07-28T08:00:08.99+00:00

Hi,

We are using Microsoft Learn Organizational Reporting Service feature, did the setup as described here

We did the setup as described here, and the refreshes worked as expected, but we stopped receiving data about the certifications since 2023. June 27.

And we know for sure, that there are new earned certifications which should be visible here.

The other elements seem great: the progress table with the earned XPs is refreshing.

Regarding the certifications we noticed some delays earlier as well, it took 2-3 days to see the awarded certifications, but now it just stopped the refreshing. We checked our side, and we cannot see any error messages, it seems that the refresh went well. So I think that the error is out of our tenant, so can you please check if the the data share is working as expected regarding to the certifications?

Thank you in advance!

Kind Regards,

Dóra

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  1. Anonymous
    2023-07-28T22:43:58.7466667+00:00

    I'd try asking for assistance with cert results and transcripts in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

    Dashboard

    Certification Profile/Certification Dashboard

    Microsoft Certification / Exams / Score Reports or Exam Results

    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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