Unexpected Charges due to additional resources connected to Stopped Azure VM

Mehwish Javaid 0 Reputation points
2023-07-31T17:18:23.3966667+00:00

Hope you are doing well.

I have got one month free trail of FortiGate VM in 1st week of July. But I got some unexpected charges today due to the additional resources connected to my FortiGate VM that is in stopped state from last 25 days. 

I was continuously checking my cost via cost analysis option, but no such cost was showing and I got this huge cost suddenly today (31st July, 2023 - last day of month)

Additional resources connect to my FortiGateVM include:

Storage, networking and data disk

That all cost me around $400

You can check the cost from my subscription to verify. 

I have deleted my FortiGate VM now but some days are still left in my free trail. 

I would request you please refund this July 2023 bill or recommend the way to get out from it. As I am unaware of this huge cost because my FortiGate VM was in stopped (deallocated) state continuously. It's a huge cost for me which I did not receive before. I am unable to pay as we are small business using Azure products and services to implement our solutions from last 4 years. 

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
42,048 questions
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.