WINDOWS SERVER 2022 STANDARD CAL´S

gerardo meza 5 Reputation points
2023-08-01T01:30:27.1733333+00:00

I have 50 CAL licenses, but it only allows me to connect 25 simultaneous RDS sessions, and all users in Active Directory are in the Remote Desktop group. However, it never lets me make the 26th connection

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Limitless Technology 44,506 Reputation points
    2023-08-01T10:44:13.8966667+00:00

    Hello there,

    If you have purchased and installed 50 Remote Desktop Services (RDS) Client Access Licenses (CALs) on your Remote Desktop Session Host (RDSH) server, and you are still limited to only 25 simultaneous RDS sessions, there might be several reasons for this discrepancy. Here are some potential causes to investigate:

    License Activation and Assignment:

    Ensure that all 50 RDS CALs have been correctly installed and activated on the RDSH server. Additionally, verify that these licenses are assigned to the server and not sitting unused or assigned to another server.

    License Type:

    Verify that you have purchased and installed "Per User" RDS CALs, which allow users to connect to the server from any device. "Per Device" CALs, on the other hand, are tied to specific devices and might not provide the desired number of simultaneous connections.

    License Expiration:

    Check the expiration date of your RDS CALs to ensure they are still valid. If any licenses have expired, they will no longer contribute to the total number of available connections.

    License Reporting and Monitoring:

    Use the Remote Desktop Licensing Manager to verify the number of CALs available and issued. This tool will help you monitor license usage and identify any potential issues with the license distribution.

    License Version Compatibility:

    Ensure that the version of the RDS CALs matches the version of the RDSH server. CALs for previous versions of Windows Server might not be valid for the current version.

    License Server Configuration:

    Confirm that the RDS licensing server is correctly configured and reachable by the RDSH server. The RDSH server should be able to communicate with the license server to request and obtain licenses.

    License Enforcement Settings:

    Review the settings on the license server to ensure that the number of RDS sessions allowed is set to the correct number (e.g., 50).

    License Revocation and Reissuance:

    If you had previously issued licenses to other servers or devices and decommissioned them, ensure that you have revoked and reissued those licenses to the current RDSH server.

    Connection Broker Configuration:

    If you are using an RDS Connection Broker in your deployment, verify that it is correctly configured to handle the RDS licensing and session distribution.

    User and Device CAL Mix:

    If you have a mix of User CALs and Device CALs, make sure you understand the licensing rules and limitations related to simultaneous connections.

    RDS Session Configuration:

    Check the RDS session settings on the RDSH server to ensure that you are not limiting the number of concurrent sessions at the server level.

    If you have checked all the above points and are still experiencing issues with the number of concurrent RDS sessions, it's recommended to contact Microsoft Support or your licensing provider for further assistance. They can help verify your licensing entitlements and provide guidance to resolve any licensing-related discrepancies.

    I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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