Windows Server 2016: GUI permission bug and/or Windows update bug?

paalbNFI 0 Reputation points
2023-08-01T11:38:50.9333333+00:00

Hi, we have a mix of Windows 2012/2016/2019/2022 environment where all our servers are located in the same OU. We want to install Windows updates manually and we have no GPO settings configured for Windows updates.

All of a sudden our 2016 servers had "Check for updates" or "Install updates" buttons greyed out, while our other servers on other Windows Server versions, all located in same OU, can install updates normally from GUI. After examining a bit further, it seems like I am able to install updates just fine using sconfig in powershell (option 6 - install updates). I am logged in as domain administrator.

Besides not being able to install updates from GUI I attempted to uninstall an app in the "modern interface" on a 2016 server (settings - system - apps & features), and I am getting the following error:

User's image

Uninstalling the same app through old interface from Control Panel works just fine.

We've always ran windows updates manually and I am the only admin who deal with GPOs etc. I've never configured a GPO for windows updates and I've triplechecked GPRESULT (nothing related to windows updates). So despite the GUI looking like this might be controlled by a GPO: If it was, I wouldn't be able to install the updates using sconfig either.

So to me, this looks like a 2016 GUI bug of some kind? Anyone seem anything simillar? Ideas on how to troubleshoot? All input much appreciated.

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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5 answers

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  1. Dave Patrick 426.1K Reputation points MVP
    2023-08-02T12:46:42.0966667+00:00

    since I have no clue where to start troubleshooting this

    I still have a number of 2016 servers with no issues like this. Might stand up a new one for testing purposes.

    Also in the mean time a work-around may be to manual download and install the latest SSU https://www.catalog.update.microsoft.com/Search.aspx?q=KB5023788
    followed by the latest cumulative update.
    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5028169

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

  2. Dave Patrick 426.1K Reputation points MVP
    2023-08-01T13:31:46.0133333+00:00

    Might want to compare the gpresult output.

    https://lazyadmin.nl/it/gpresult/

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  3. Dave Patrick 426.1K Reputation points MVP
    2023-08-01T13:50:24.41+00:00

    Ok sounds good. I still have a number of 2016 servers with no issues like this. Might stand up a new one for testing purposes.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  4. Dave Patrick 426.1K Reputation points MVP
    2023-08-07T13:32:30.6433333+00:00

    No progress, as I am stuck.

    Might stand up a new one for testing purposes.


  5. EdwardStuart-0385 1 Reputation point
    2023-08-09T08:38:27.24+00:00

    Hi, I've noticed the same in our environment as well. Mostly 2016 servers with a handful of 2019/2022.

    Only the 2016 servers have the options greyed out. I've tried to remove GPOs and other policy settings, but it's made no differences.