Unable to open an attachment file via outlook

Maxime FEUDJIO JIOMETIO 0 Reputation points
2023-08-01T13:26:45.4733333+00:00

Hi team,
I unable to open an attachment file sent to me via an outlook email.

I have a same issue on teams when I try to open a file share over teams (group)

Below the error message.
Kindly have a look please.

The request is blocked.

Ref A: 219535088BE04731A170EFCB3C2634E9 Ref B: AMS04EDGE 1112 Ref C: 2023-08-01T08:04:36Z

Untitled

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  1. Kael Yao-MSFT 37,721 Reputation points Microsoft External Staff
    2023-08-02T02:05:23.5466667+00:00

    Hi @Maxime FEUDJIO JIOMETIO

    If you cannot open these files in the web version of the applications (like Teams on the web, Outlook on the web), to my knowledge there has been a related hot issue in backend.

    Please kindly wait for it to be fixed.

    Thanks for your understanding and sorry for the inconvenience caused.


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