Workspace doesn't work with RD App on Android

Rohit Sud 0 Reputation points Microsoft Employee
2023-08-01T23:50:35.2133333+00:00

When trying to connect to a workspace on Android with Microsoft.com email, the wizard hangs and never completes. It complains workspace is added even though it doesn't show up. Screenshot_20230802_215126

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Karlie Weng 12,281 Reputation points Microsoft Vendor
    2023-08-02T06:30:41.44+00:00

    Hello @Rohit Sud

    We kindly recommend trying the following basic troubleshooting steps:

    1. Clear the RD App Cache, if applicable.
    2. Consider uninstalling and reinstalling the app to ensure it's the latest version. Afterward, restart your Android device.
    3. If feasible, temporarily disable any antivirus software that might be interfering with the app's functionality.