How do you recover microsoft authenticator app without backup

Nate McAbee 0 Reputation points
2023-08-02T10:29:42.5+00:00

I never knew that the authenticator app wasn't backing itself up, now I have a new phone and can't get back into my authenticator app. When i try to login to a microsoft service it has a link "I can't use my authenticator app right now" that takes me to another link to use my authenticator app. This loop is unbreakable and I can't see how it helps in any way.

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  1. Gérald Döserich 765 Reputation points
    2023-08-03T12:12:03.76+00:00

    You can't. Contact Microsoft Support if you want to restore your Account.

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