Not Monitored
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I'd try asking for assistance with cert results and transcripts in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.
Certification Profile/Certification Dashboard
Microsoft Certification / Exams / Score Reports or Exam Results
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications
--please don't forget to upvote and Accept as answer if the reply is helpful--