OpenAI Bug Custom Model

Jordan S 0 Reputation points
2023-08-05T19:07:45.78+00:00

Hello,

There is a bug for West-EU-1, OpenAI service.

When uploading a .jsonl file for training it ALWAYS fails. (error: Persisting training file failed.)

However, if I choose any other region I do not have any issues and it is successful.

Can someone look into this please.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. Konstantinos Passadis 19,496 Reputation points MVP
    2023-08-05T20:21:38.7133333+00:00

    Hello @Anonymous !

    Welcome to Microsoft QnA!

    It would be a good idea if it is not a burden for you to Open a Support Ticket in Azure describing the issue

    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    With the ticket engineers will be able to look at the problem and if needed they will escalate to Programming Teams

    This way others may benefit if it is a Global bug or provide a solution to you if it is something with the Subscription!


    I hope this helps!

    Kindly mark the answer as Accepted and Upvote in case it helped!

    Regards

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