Exam -PL-300 onVUE problem about system and cannot check in to start Exam on today

Question

Hi Support,

I need help to rescheduled my exam from customer support team of onVUE. (Pearson VUE Support)

I scheduled my exam on today I got "onVUE encountered a problem" issue and not able to give the exam. !!Not sure What's problem.

and I already completed testing at 6:30. and completed the step and waiting to check in to Exam after that have problems the screen have gone. I try it. but not able to check in the Exam.

Best Regards

Sirinun

Answer 1

Hi @Sirinun Tooum ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

Microsoft Training & Support: https://trainingsupport.microsoft.com/

Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn

Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

Pearson VUE Support:

Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx

Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Answer 2

Hi Andreas ,

I talked with Jose from Pearson OnVUE Support. we found have a mismatch my name. Could you please update My Name from "Sirinun na Tooum" to "Sirinun Tooum" on their candidate's accounts.

Refer Case number is 10119357

please see attach file

incorrect.PNG.

Best Regards,

Sirinun

the information on their candidate's accounts.

Answer 3

Hi @Sirinun Tooum ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

Microsoft Training & Support: https://trainingsupport.microsoft.com/

Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn

Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

---

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten