Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Bluehost bought MS email QR code for Authenticator App Unavailable
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Claudia Silva Alonso
0
Reputation points
Hello. I am writing from another account because the account I'm trying to log in is locked out.
I purchased a microsoft email license through bluehost.com (Microsoft 365 Email Essentials)
I bought a new computer and I'm trying to access the email, but I can't log in because I need the Microsoft Authenticator App, which I can't access without a QR code. I can't even log into the microsoft website with my email to ask a question and get help becuase I need the Authenticator app here too.
I come to the microsoft website and I find that my administrator should have this QR code, but when I contact Bluehost.com they tell me they don't have it, and that I should contact microsoft. Which I can't do becuase I can't log in without the QR code for the authenticator app.
So, I'm in an endless loop and I don't know what else to do. Right now, I can't see a way to log in to my microsoft account that I purchased.
Please help!
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