I develop app in Teams store type bot via C# bot SDK. When i want to communicate from Teams to bot (and processes in backend application) in meeting chat room , I should to mention bot name in message then typing or attach something and send, It normally work on web (Chrome / Edge) , Teams Windows App , MacOS App and IOS app. But on android devices , list of mention name not available or not include bot name in list (other people are available ) and when i try to mention in app bot chat can mention normally. This event are bug or limitation of feature ? and can have more reference to educated ? this image show can mention in meeting chat room on IOS devices this image show can't mention in meeting chat room on Android devices this image show can mention in bot chat room on Android devices PS. Devices in testing Android Xiaomi 8 lite (Android OS v 10) Teams Version 1416/1.0.0.2023142801/0731 IPhone 13 Pro (iOS 16.5.1 )Teams Version 5.13.0 Build 5.13.77.2023132501/0714 And in case other android devices i can't provide more info , But i can list some series are Samsung S23 Ultra , Samsung S10 lite , Sumsung Note10+ (Andriod version 11) and Huawei Mate 20X , Thank, for everyone interest and reply , this topic are quite tense because user target over 80% are android devices.

@Pharanwit Charatsophonruj - We raised a bug for this issue, we will keep you posted on the updates. Thank you. Thanks, Meghana ************************************************************************* If the response is helpful, please click " Accept Answer " and upvote it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate .

Android devices can't mention bot meeting chat room

Pharanwit Charatsophonruj 25

I develop app in Teams store type bot via C# bot SDK.

When i want to communicate from Teams to bot (and processes in backend application) in meeting chat room ,
I should to mention bot name in message then typing or attach something and send,

It normally work on web (Chrome / Edge) , Teams Windows App , MacOS App and IOS app.
But on android devices , list of mention name not available or not include bot name in list (other people are available ) and when i try to mention in app bot chat can mention normally.

This event are bug or limitation of feature ? and can have more reference to educated ?

this image show can mention in meeting chat room on IOS devices

this image show can't mention in meeting chat room on Android devices

this image show can mention in bot chat room on Android devices

PS. Devices in testing

Android Xiaomi 8 lite (Android OS v 10) Teams Version 1416/1.0.0.2023142801/0731
IPhone 13 Pro (iOS 16.5.1 )Teams Version 5.13.0 Build 5.13.77.2023132501/0714
And in case other android devices i can't provide more info , But i can list some series are Samsung S23 Ultra , Samsung S10 lite , Sumsung Note10+ (Andriod version 11) and Huawei Mate 20X ,
Thank, for everyone interest and reply , this topic are quite tense because user target over 80% are android devices.

Meghana-MSFT 3,891 Reputation points Microsoft Vendor

2023-08-07T10:37:21.0766667+00:00

Thank you for reporting this, we will check this and get back to you.
Meghana-MSFT 3,891 Reputation points Microsoft Vendor

2023-08-08T05:21:54.81+00:00

We checked this at our end in OnePlus 9R(Android OS 11) and it is working fine. Could you please confirm if you are doing the same thing?

Pharanwit Charatsophonruj 25

oh ! thank , You can recommend config app feature or permission it ?

I think is define normally but not work, below is Manifest of my application (May I replace some info to ***)

{
  "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.16/MicrosoftTeams.schema.json",
  "version": "1.0.9",
  "manifestVersion": "1.16",
  "id": "***",
  "packageName": "com.package.name",
  "name": {
    "short": "***",
    "full": ""
  },
  "developer": {
    "name": "***",
    "mpnId": "",
    "websiteUrl": "***",
    "privacyUrl": "***",
    "termsOfUseUrl": "***"
  },
  "description": {
    "short": "*** ",
    "full": "***"
  },
  "icons": {
    "outline": "outline.png",
    "color": "color.png"
  },
  "accentColor": "#2c87f2",
  "configurableTabs": [
    {
      "configurationUrl": "***",
      "canUpdateConfiguration": false,
      "scopes": [
        "groupChat",
        "team"
      ],
      "context": [
        "privateChatTab",
        "meetingChatTab"
      ]
    }
  ],
  "staticTabs": [
    {
      "entityId": "***",
      "name": "***",
      "contentUrl": "***",
      "scopes": [
        "personal"
      ],
      "context": [
        "personalTab",
        "privateChatTab",
        "meetingChatTab"
      ]
    },
    {
      "entityId": "about",
      "scopes": [
        "personal"
      ]
    }
  ],
  "bots": [
    {
      "botId": "***",
      "scopes": [
        "groupChat",
        "team",
        "personal"
      ],
      "isNotificationOnly": false,
      "supportsCalling": false,
      "supportsVideo": false,
      "supportsFiles": true
    }
  ],
  "validDomains": [
    "***",
    "***"
  ],
  "webApplicationInfo": {
    "id": "",
    "resource": ""
  },
  "devicePermissions": [
    "notifications",
    "openExternal"
  ],
  "defaultGroupCapability": {
    "team": "tab",
    "groupchat": "bot",
    "meetings": "bot"
  },
  "meetingExtensionDefinition": {
    "scenes": [],
    "supportsAnonymousGuestUsers": false
  },
  "authorization": {
    "permissions": {
      "orgWide": [],
      "resourceSpecific": []
    }
  }
}

In scenario , I create meeting , invite and install bot app via Graph API , It something is reason for not work ?

Pharanwit Charatsophonruj 25 Reputation points

2023-08-08T05:50:10.37+00:00

Sorry , Above info is missing authorization - permissions , Now my application add direct permission via Microsoft AAD Registered Apps .

Or info not clearly can i send application package to private contact ?
Meghana-MSFT 3,891 Reputation points Microsoft Vendor

2023-08-10T06:32:56.03+00:00

@Pharanwit Charatsophonruj - Please share the app package to microsoftteamsdev@microsoft.com.
Pharanwit Charatsophonruj 25 Reputation points

2023-08-10T06:48:43.2966667+00:00

@Meghana-MSFT Already done, thank you very much.
Meghana-MSFT 3,891 Reputation points Microsoft Vendor

2023-08-10T16:34:30.71+00:00

@Pharanwit Charatsophonruj -We checked this at our end, and we are not able to @mention bot or users if there is only 1 participant in the meeting in Android. Could you please let me know how many participants are there in your meeting? Do you also have only 1 participant?

Android - Can mention only if there are more than 1 participants.
iOS - Can mention even if there is only 1 participant.
Pharanwit Charatsophonruj 25 Reputation points

2023-08-11T03:01:59.3733333+00:00

@Meghana-MSFT Thank, I try this in 1 , 3 , 6 and over 20 participant doesn't working.

Accepted answer

Meghana-MSFT 3,891 Reputation points Microsoft Vendor

2023-08-14T10:27:00.16+00:00

@Pharanwit Charatsophonruj - We raised a bug for this issue, we will keep you posted on the updates. Thank you.

Thanks,

Meghana

*************************************************************************

If the response is helpful, please click "Accept Answer" and upvote it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.
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1 person found this answer helpful.
Oleh Mihdalskyi 20 Reputation points

2023-11-27T16:34:31.5+00:00

Any updates on the bugfix?

Pharanwit Charatsophonruj 25 Reputation points

2023-11-28T06:59:03.6633333+00:00

@Oleh Mihdalskyi I have no idea for summary this bug, in my case i implement workaround method to pulling messages and logic filter before production, but when production my users not have this issue on any devices.

I think about this bug related with application name is duplicate , my situation before this app created. i was create 2 app before 1. AppNameDemo and 2.AppName and installed to my org then finish prototype i delete twice app in dev.teams dashboard , i think list of mention make sure to not duplicate and filter out delete user , then make to can't mention this AppName.

Why i think about it ? Because i create new application in new name , then can use and mention is normally
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