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How to fix unMDM device? And why is this happend?

Anonymous
2023-08-09T04:24:02.7033333+00:00

Hi. A employee has joined a device to Azure AD of our company. But the device seems out of MDM.
Why is this happened? And Id like to know how to fix it. 1111

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  1. Lu Dai-MSFT 28,486 Reputation points
    2023-08-10T01:49:51.02+00:00

    @Masato Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect some information:

    1.Please show the screen shot of the target device's MDM in Azure AD portal. For example:

    Picture1

    2.How did you enroll this device? Please clarify the steps.

    3.Did you set up automatic enrollment? Please configure "MDM user scope" to "All" and "MAM User scope" to "None".

    https://learn.microsoft.com/en-us/mem/intune/enrollment/quickstart-setup-auto-enrollment#set-up-automatic-enrollment

    If there is anything update, feel free to let us know.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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