Sharepoint folder access issue

Question

User given access to folder within main/root folder but that folder does NOT show up in folder options available. Only able to find the link to the folder. How can we fix this? Thanks!

Answer 1

Hi @Rebecca Theodore ,

According to your description, there are many reasons for this. If you confirm that you have permissions on the folder, it may be that you have created a custom view to filter out those folders. Try switching back to the default view to see if you can see it.

Alternatively, you can add the folder to the navigation on the left, so that users who have permissions to the folder will also see it.

If none of the above resolves your issue, I would appreciate some more information on this matter so we can better understand the incident. Grateful.

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