Outlook
A family of Microsoft email and calendar products.
4,504 questions
I have just purchased my annual subscription, but you charged me the double amount.
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LINA GHAMRA
0
Reputation points
Dear Team,
- My subscription ends on August 15, but I have renewed it by paying now using my outlook email: ******@outlook.com I have noticed that you have charged me the double amount. Please kindly refund me the amount you owe me.
- Even though I purchased the annual subscription before it expires , I still see the message saying "your subscription expires on...''. Does it mean that I won't see this from the 14th of August onwards.
Thank you for answering my two points.
Regards,
Lina
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 48%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Faery Fu-MSFT 19,696 Reputation points2023-08-11T02:08:44.9166667+00:00 Hi @LINA GHAMRA ,
Looks like that you are encountering issue about subscription, it is recommended you contact the provider.
Global Customer service Phone number:
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