Audio Gaps on Microsoft Teams

Question

Greetings

I'm using Teams Teams Version 1.6.00.18681 (64-bit) desktop app on Windows 11. In all video calls, I lose the first 1/2 seconds of participants' speech before audio kicks in. This continues throughout calls and is infuriating!

My connection is good (around 70mbs), the app is up to date (I've tried reinstalling), I've cleared the app cache and now run out of ideas!

Any suggestions appreciated :-(

Answer 1

Hi @Allan Smith

Do you have the same problem with other audio devices?

If you are using Teams client, you can also go to Teams Web client to try.

You can also try disabling SIP ALG on the router to see if that fixes the problem.

See that document for how to disable SIP ALG.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---