I'm a big fan of Windows. However, since August 9th, we've observed that our clients are facing problems with the latest Windows 10 update (19045.3324). This update seems to remove our "click once application," leaving behind only an icon that lacks its original image. When users click on this icon, they're prompted to reinstall the app. What's more troubling is that if a user shuts down their PC and restarts it the next day, the issue recurs. It's been a consistent challenge for both our clients and the tech support team. We're hopeful that Microsoft will address this soon. If anyone else is experiencing this problem, please share your insights. Thanks.
This is happening for us too. Past few mornings we've had to reinstall our applications. Seems to be Windows 10 machines with build 19045. Our Windows 11 customers are not having this problem. Can Microsoft look into this ASAP? We can see online other customers are having the same issue.
This has been the biggest problem we ever have to deal with, this windows 10 update 19045.3324, rolling all over the country and creating a disaster for us. The app is being delete it where the client have to reinstall the app. Microsoft please fix it. Release a new update or something. Even if the client installed the app again, the second day he turns the computer on, it will do the same thing. So this is an unending cycle for us. Thanks
Same issue for us from 11th August - the ClickOnce applications getting deleted which causes our main company application to stop working and we need to re-install it again (needs admin to do that). We are forced to reinstall application for several times a day but it gets deleted again
So I installed this update 19045.3324 on my computer, so I can experience the problem and OfCourse and it's not happening on my computer. Is this happening on every windows 10 machine with this update 19045.3324 or Microsoft released a fix ?
@Ron Collins Did you close and reopen the application after you disabled the task and let it install one last time? You HAVE to reinstall it again because the installation gets hosed each time that task is run.
Hi, thanks for answering. We’re not sure. We have click once application that uses .net framework 4.8. On Wednesday, we started getting phone calls from clients that have windows 10 saying the app disappeared when they turned their computer on. The icon on the desktop stays but the image disappears. When the user click on the icon, it prompts them to install the app. We had over 200 customers calling us on the past 3 days from all the over the US. And the problem continues to happen on the upcoming customer when they’ll receive the update for windows 10. The application wasn’t affected on windows 11. I’ve never seen this before. The only time this could happen, if the user deletes click once application data files Apps/2.0 . I’m surprised we’re the only one affected. I’m not sure if it’s happening on all windows 10. But over 200 customers in 3 days all have windows 10. Something must have changed. And we didn’t release an update to cause it. We have customers that been using the app for over 3 years and were impacted. I don’t know where to look? If you need anything specific, please let me know. And if were the only one impacted, please let me know . Thank you
I deployed this KIR on my local Group Policy as per the instructions, rebooted my computer, re-enabled the "Microsoft Compatibility Appraiser" and ran it - my ClickOnce applications were corrupted once again. In my testing this is not a complete solution, not to mention all the thousands of users that probably have no idea what "Group Policy" is or how to deploy it.
I must say windows have created a disaster for our business. Imagine over a thousand customers calling us saying their app is not there anymore. After going through the tech support with a thousand customers, imagine calling us again the second day saying the app have disappeared again. And the solution we have been offered is a joke. This make our business look bad, and make Microsoft look bad. Windows has been known as a Business operating system. That's why we and our customers prefer windows over iso or android. I'm writing an email to the CEO hopefully he can expedite a solution for this disaster before we lose our customers. That was embarrassing on so many levels.