Office 2019 cannot activate

sect Inner 145 Reputation points
2023-08-13T14:34:16.71+00:00

Error reported when activating Office2019, uninstalling and reinstalling still cannot solve the problem.

Error code: 0x8007000D

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,917 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,356 questions
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Accepted answer
  1. Emi Zhang-MSFT 30,001 Reputation points Microsoft External Staff
    2023-08-14T02:40:21.6066667+00:00

    Hi,

    How did you activate the Office 2019?

    Did this problem appear in all clients or specific client?

    Try these methods to troubleshoot this problem:

    1. Please turn off the firewall and anti-virus software temporarily.
    2. Please make sure that the port opened by the client is 1688, which can be set by: cscript "(Office installation path)Office16ospp.vbs" /setprt:1688.
    3. Then continue typing: cscript "(Office installation path)Office16ospp.vbs" /osppsvcrestart command to restart the Office Software Protection Platform service.
    4. Enter the following command to specify the KMS host to attempt activation ("XXXXXXXX" stands for KMS host name or IP address):

    cscript "(Office installation path)Office16ospp.vbs" /sethst:XXXXXXXX

    cscript "(Office installation path)Office16ospp.vbs" /act

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.

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