Outlook - mails received without attachment

Question

One of the users is struggling with strange issue - sended mails are often delivered without attachments, regardless of their size, recipient, etc. The is everything right about antivirus, web config.

Answer 1

Hi @Nico Belavic ,

Welcome to our forum!

According to your description, seems like it's related to a transient backend incident. If you are the administrator, you might be able to see the EX637339 in the Issue history of the Service Health Dashboard:

Please be patient and stay tuned for the update.

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