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After our initial migration to SharePoint Online I set up a lone, rather crude, 'retain everything for ever' retention policy. Now that the migration is done I want to make this a bit more sophisticated. However the option to create a new policy has disappeared from the 'Data lifecycle management', 'Retention Policies' tab.
I'm sure it and various other options were there until I disabled the policy, as that how I disabled it. It is now re-enabled by using PowerShell cmdLets. But the menu items are still missing. I have Global Admin rights across the whole site.
Any thoughts on how to get them back?
(ps I know, I know... I called it a 'backup'!)
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Thank you for your question.
We are currently looking into this issue and will give you an update as soon as possible.
Thank you for your understanding and support.
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I presume you assigned the A3 licence to the admin account which is logging in to Admin Centre?