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You have to add the external user into aad and then only you will be able to access the devops page for that external user.
How to fix access error 403 for dev.azure.com\MyOrganization for external member
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Borys Delezha OS/UA
30
Reputation points
Created a new organization "dev.azure.com\MyOrg".
Added accounts from my company.
Added one account from another company.
Basic accounts - 4, Stakeholders - 2, an account from another company (let's call "external") - Visual Studio Professional Subscription:
In Organization "MyOrg" created a Team "MyTeam" with 5 users: 4 "Basic" + 1 "external":
All Basic Accounts do not have access problems.
Problem:
An "external" user, when accessing any link dev.azure.com\MyOrg... gets a 403 error:
When accessing the link on the error page "View a list of your organization here." the "external" user sees their list of organizations, where he is listed as a member in the dev.azure.com\MyOrg organization:
When trying to follow the link on this page to dev.azure.com\MyOrg - the user gets the 403 error again (see above).
Question:
What does the admin of dev.azure.com\MyOrg need to do for this user to have Basic access to the dev.azure.com\MyOrg organization without error 403?
(in the Organization Settings I tried to give the "external" account Basic access rights - it is reset/returned after a short time in Visual Studio Professional Subscription)
{count} votes
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Vinodh247 18,906 Reputation points2023-08-22T04:44:34.77+00:00 Just checking if you had a chance to look at it
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Borys Delezha OS/UA 30 Reputation points
2023-09-11T07:38:35.91+00:00 @Vinodh247
Thank you very much.I solved the problem itself as soon as the solution was suggested - I added an external user to aad. But it was only recently that he confirmed from his side that everything was working as expected. Thank you again.
Only one thing remains - in the instructions from Microsoft, I did not find information about such actions for external users.
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Vinodh247 18,906 Reputation points
2023-09-12T04:18:38.96+00:00 Hi Borys Delezha OS/UA: Thanks for the confirmation. Yes this was something I too noticed, didnt find any info on this from ms docs, hence I provided you link from stackoverflow. Glad that you were able to resolve it.
I have converted the comment into an answer. I would request you to please 'Upvote' and 'Accept' the answer. In that way it will be benefitting the other community members who face the same issue.
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