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Have your users that created them in the first place to delete them is a viable option.
Deleting or reclaiming ownership of Azure DevOps organizations
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Steve Vermeylen
0
Reputation points
Some of our users created an Azure DevOps environment with their live.com account which also contains our domain name form our tenant, i.e. ompartners.com.
We cannot delete those organizations or claim ownership (not even as Azure DevOps Administrator) because those account still exist for Microsoft.
They cannot login because those accounts are not known in our tenant and I cannot invite them in our tenant either, because the domain ompartners.com is a verified domain.
How can we reclaim ownership or delete the unused organizations?
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Steve Vermeylen 0 Reputation points
2023-08-22T06:45:55.95+00:00 It's not an unmanaged directory.
The problem is that they created a live.com account with their @ompartners.com e-mail address and that domain is a verified domain on our tenant.
I think it's better to have a call about this to explain it better.
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Marilee Turscak-MSFT 37,191 Reputation points Microsoft Employee2023-08-31T21:12:56.6166667+00:00 Hi Steve, when you say that those accounts are not known in your tenant, can you clarify where those accounts originated? It would probably help if you could share some screenshots. If you would like to get on a call I would recommend reaching out to the global support phone numbers or creating a ticket. https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
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2 answers
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Marios Christodoulou 6 Reputation points2023-08-21T15:41:11.9166667+00:00 -
Steve Vermeylen 0 Reputation points
2023-08-21T16:02:16.35+00:00 They cannot login because they don't exist in our tenant.
But I cannot add them as GUEST account because their live.com account has the same domain name as our tenant.
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Dillon Silzer 57,711 Reputation points2023-08-21T16:16:25.8033333+00:00 Hello,
Try reading the following documentation for taking over an unmanaged directory:
Take over an unmanaged directory as administrator in Azure Active Directory
https://learn.microsoft.com/en-us/azure/active-directory/enterprise-users/domains-admin-takeover
If this is helpful please accept answer.