Critical Crashes from Event 4502 WinREAgent & Event 41, Kernel-Power

Oblaci S 0 Reputation points
2023-08-22T16:20:16.6833333+00:00

I've been getting them a few times daily, at random times.

From Event Viewer:

Friendly View

+ System 

  - Provider 

   [ Name]  Microsoft-Windows-Kernel-Power 
   [ Guid]  {331c3b3a-2005-44c2-ac5e-77220c37d6b4} 
 
   EventID 41 
 
   Version 9 
 
   Level 1 
 
   Task 63 
 
   Opcode 0 
 
   Keywords 0x8000400000000002 
 
  - TimeCreated 

   [ SystemTime]  2023-08-22T15:45:40.6613897Z 
 
   EventRecordID 17866 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  4 
   [ ThreadID]  8 
 
   Channel System 
 
   Computer Moj-AMD 
 
  - Security 

   [ UserID]  S-1-5-18 
 

- EventData 

  BugcheckCode 159 
  BugcheckParameter1 0x3 
  BugcheckParameter2 0xffffac02d18772c0 
  BugcheckParameter3 0xffff828709a5f178 
  BugcheckParameter4 0xffffac02d77ee9a0 
  SleepInProgress 0 
  PowerButtonTimestamp 0 
  BootAppStatus 0 
  Checkpoint 0 
  ConnectedStandbyInProgress false 
  SystemSleepTransitionsToOn 0 
  CsEntryScenarioInstanceId 0 
  BugcheckInfoFromEFI false 
  CheckpointStatus 0 
  CsEntryScenarioInstanceIdV2 0 
  LongPowerButtonPressDetected false 
  LidReliability false 
  InputSuppressionState 0 
  PowerButtonSuppressionState 0 
  LidState 3 

XML View

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> 
  <EventID>41</EventID> 
  <Version>9</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000400000000002</Keywords> 
  <TimeCreated SystemTime="2023-08-22T15:45:40.6613897Z" /> 
  <EventRecordID>17866</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>Moj-AMD</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">159</Data> 
  <Data Name="BugcheckParameter1">0x3</Data> 
  <Data Name="BugcheckParameter2">0xffffac02d18772c0</Data> 
  <Data Name="BugcheckParameter3">0xffff828709a5f178</Data> 
  <Data Name="BugcheckParameter4">0xffffac02d77ee9a0</Data> 
  <Data Name="SleepInProgress">0</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  <Data Name="BootAppStatus">0</Data> 
  <Data Name="Checkpoint">0</Data> 
  <Data Name="ConnectedStandbyInProgress">false</Data> 
  <Data Name="SystemSleepTransitionsToOn">0</Data> 
  <Data Name="CsEntryScenarioInstanceId">0</Data> 
  <Data Name="BugcheckInfoFromEFI">false</Data> 
  <Data Name="CheckpointStatus">0</Data> 
  <Data Name="CsEntryScenarioInstanceIdV2">0</Data> 
  <Data Name="LongPowerButtonPressDetected">false</Data> 
  <Data Name="LidReliability">false</Data> 
  <Data Name="InputSuppressionState">0</Data> 
  <Data Name="PowerButtonSuppressionState">0</Data> 
  <Data Name="LidState">3</Data> 
  </EventData>
  </Event>

I've also uploaded a V2 Log Collector file on the link bellow:

https://1drv.ms/u/s!AtvM0g9z9N6xgRunOKnjyLIj1Ce4?e=Wnaqla

Thoughts on what's causing it?

Thanks in advanced.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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2 answers

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  1. Wesley Li-MSFT 4,531 Reputation points Microsoft External Staff
    2023-08-23T06:27:53.5+00:00

    Hello

    The HAL_ILLEGAL_IOMMU_PAGE_FAULT bug check has a value of 0x00000159. This indicates that the IOMMU has delivered a page fault against an ASID that was in the process of being freed. The driver was responsible for completing any inflight requests before this point in time and this bugcheck indicates a driver in the system did not do so.

    Event ID 41 is a Windows system event that occurs when the system restarts unexpectedly or when there is a loss of system power. It is generated by the Windows Kernel-Power component and does not necessarily indicate a problem with the hardware or software on the computer. It is possible that the two events are related, but without more information, it is difficult to determine the exact cause of the issue.

    I would recommend checking for any recent driver updates or contacting your computer manufacturer for further assistance.

    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x159--hal-illegal-iommu-page-fault

    0 comments No comments

  2. Diabolik Deejay 0 Reputation points
    2024-02-24T12:25:02.3933333+00:00

    OMG!!! It's the only result found by google about my similar issue append on my notebook! Here i don't have understand if this error occurs on Windows 10 or 11. I can post info about my config... my PC as run Windows 11 22H3 Italian whit all recent Windows Update applyed. My notebook info it's: https://ibb.co/DDV5SRG or here: Screenshot 2024-02-24 132148

    This answer it's little generic... this say it's driver issue.. lol but how i can determinate what driver it's ?

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