Office 365 forces authenticator app

David Hanes 0 Reputation points
2023-08-25T18:04:56.17+00:00

Microsoft365 is trying to force my users to use the authenticator app for MFA. They are older and do not have smart phones. Is there a way to bypass so it will except either a text message or a phone call? I have gone in and disabled the authenticator app in the multifactor authentication and authentication methods. Still tries to register them with the app before the phone setup.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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