Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,727 questions
Office 365 forces authenticator app
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 33%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hanes
10
Reputation points
Microsoft365 is trying to force my users to use the authenticator app for MFA. They are older and do not have smart phones. Is there a way to bypass so it will except either a text message or a phone call? I have gone in and disabled the authenticator app in the multifactor authentication and authentication methods. Still tries to register them with the app before the phone setup.
Sign in to answer