There are two OneDrives

HEU187-2434 60 Reputation points
2023-08-27T04:41:55.8733333+00:00

Snipaste_2023-08-27_11-28-27

There are two OneDrives, and I've uninstalled and installed them many times to make sure they're clean, but in the end it's like this.

And I clicked "Unlink this computer" in "Settings" on the black OneDrive, and it still didn't work after restarting OneDrive and PC.

system version:Snipaste_2023-08-27_12-25-40

OneDrive version:User's image

Note: Both OneDrive versions are the same.

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
1,321 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Emi Zhang-MSFT 30,011 Reputation points Microsoft External Staff
    2023-08-28T09:41:53.1033333+00:00

    Hi,

    I suggest you go to File Explorer and check if there are 2 folders in list.

    You can try to use the Registry Editor to help you:

    In the Start Menu, search for “Registry Editor.”

    Select Registry Editor Desktop App and open by selecting “Open as Administrator.”

    Once Registry Editor opens, navigate to the following key:

    Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace

    Look out for the folders having folders named OneDrive and delete those OneDrive data DWORDs or folders.

    Reboot your computer for the changes to take effect.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  2. HEU187-2434 60 Reputation points
    2023-08-31T01:45:08.1066667+00:00

    Problem solved! Thanks for the respondent's answer! Although it didn't help me directly, through this answer, I thought there were 2 OneDrive folders in my H drive:Snipaste_2023-08-31_09-38-38

    After I deleted the folder on the left, it returned to normal.

    But there is always only one OneDrive in my file explorer:

    User's image

    This is my solution, I hope it helps someone with a similar problem to me!


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.