I am trying to force synchronization on single user rather than full Tenant on Active Directory, but the user is not getting synchronised

Global Admin- TechSpace 40 Reputation points

I am trying to Force synchronization on a user rather than whole tenant. so, I have gone to Synchronization Service Manager->Metaverse Search (searched the required user using Scope by Object)->double click the user (Metaverse Object Properties opens)->Select Connectors-> double click on-premises distinguished name (Connector space object properties displays)->Select Preview->In preview tab select Full synchronization->Select Commit Preview ->Status: Synchronization successful. The changes have been committed.

But the changes done for the user (employee id, name, given name) are not syncing (which has to be synced as per the process).

Hi, please help need your guidance and suggestions on this as the issue is critical and impacting.

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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  1. Limitless Technology 41,191 Reputation points

    Hello there,

    The first indication that something is wrong is when the DirSync Status tile in the Microsoft 365 admin center indicates there is a problem.

    You will also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors

    The below article might help you out in getting insights about this


    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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