I need help please I don't know why my account is disabled

Question

Hello please i need help with my Azure/VM account, please help me gain back access to my account, my subscription id is: d7bcfb4e-588a-46ba-a146-83553b6434ba

this is the message I got : We've identified suspicious activity in this subscription. To protect your account, we've disabled the subscription. Please contact Azure Support to resolve the issue. I don't know what I did wrong.

Answer 1

Your Azure subscription is disabled and can no longer be used to create or manage Azure resources. While in this state, your virtual machines are de-allocated, temporary IP addresses are freed, storage is read-only and other services are disabled. A subscription can be disabled for the following reasons:

• Your credit may have expired.
• You may have reached your spending limit.
• You have a past-due bill.
• Your credit card limit was exceeded.
• It was explicitly disabled or cancelled. Depending on the subscription type, a subscription may remain disabled between 1 - 90 days. After that, it's permanently deleted.

For more information, see Reactivate a disabled Azure subscription.

Please check this article:

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-states