Office Online Server integration with SharePoint server 2019. Issue with viewing documents in browser from SharePoint site..

Question

Office Online Server integration with SharePoint server 2019. Issue with viewing documents in browser from SharePoint site..

Shuvajit Roy 146

I deployed Office Online Server and found the server working properly. I performed "Get-OfficeWebAppsFarm" and found the elements in place. I integrated OOS with SharePoint server 2019. I observed that through "Get-SPWOPIBinding" I get the response from the system as desired.

However, I cannot open documents in browser. Word, PowerPoint, excel and pdf file directly download without opening in browser.

SharePoint and OOS are in Windows server 2019 Standard. I also performed "ooshostname/hosting/discovery" and found the XML in browser. 2023-08-29_12-55-27.png

Any suggestion plz?

Answer 1

Emily Du-MSFT 34,191 Microsoft Vendor

Which browser you are using?

If you are using Chrome, it is how the Chrome browser works.

To resolve this issue, add "?web=1" to the end of the URL. Then the document will be opened in the Chrome browser. For example, http://sharepointserver/Shared%20Documents/DateTest.docx?web=1.

For IE and Edge, please follow below tips to troubleshoot.

1.Run this command: Get-SPWOPIBinding | Set-SPWOPIBinding -Defaultaction:$true

2.Go to Site Settings -> Site Collection Features -> Deactivate the feature Open Documents in Client Applications by Default.

3.Go to Document library settings -> Advanced settings -> In the Opening Document in the Browser section, choose Open in the browser.

4.Clear browser cache, then try to open files in the browser.

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Emily Du-MSFT 34,191 Reputation points Microsoft Vendor

2023-08-31T09:09:54.45+00:00

Would you like to check above information and do some troubleshooting?

I am looking forward to your feedback if there is any update.
Shuvajit Roy 146 Reputation points

2023-09-03T04:29:56.03+00:00

Hi @Emily Du-MSFT ,

Thank u for following up.

I incorporated the changes u mentioned, however, I face the same issues.

any more suggestions?
Emily Du-MSFT 34,191 Reputation points Microsoft Vendor

2023-09-04T06:49:33.0333333+00:00

1.Reboot the SharePoint server.

2.Run Get-OfficeWebAppsMachine to check whether OOS farm is healthy.

3.Make sure all SharePoint Server 2019 web applications use claims-based authentication.

4.Log on with a different account to open files in the browser.

5.Remove the existing WOPI binding and recreate it.

Remove-SPWOPIBinding -All:$true

New-SPWOPIBinding -ServerName "YourOfficeOnlineServerNameHere"
Shuvajit Roy 146 Reputation points

2023-09-10T10:06:33.58+00:00

Hi @Emily Du-MSFT ,

1.Reboot the SharePoint server --> done, still no impact.

2.Run Get-OfficeWebAppsMachine to check whether OOS farm is healthy --> any suggestion to how to make the farm to healthy state. I have another SharePoint server integrated to OOS, that is working perfectly fine despite the farm in unhealthy state.

3.Make sure all SharePoint Server 2019 web applications use claims-based authentication --> checked, web application is claim based authentication.

4.Log on with a different account to open files in the browser --> will check with a different other than the system account. will update u.

5.Remove the existing WOPI binding and recreate it --> removed it multiple, still no impact.
Shuvajit Roy 146 Reputation points

2023-09-14T05:41:39.5666667+00:00

Hi @Emily Du-MSFT ,

Please see the error when i try to open it with a user account in browser.

please suggest if there is any action plan.

Office Online Server integration with SharePoint server 2019. Issue with viewing documents in browser from SharePoint site..

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