Exchange Online Active Sync user notification

GoodResource 306 Reputation points
2023-08-29T09:04:39.3233333+00:00

Hi,

One of the users who has office 365 mailbox do not want quarantine notification email which was sent to individuals when device gets quarantined. Is there a way to block emails from individual user from Exchange active sync settings. This is for O365 and no On premise.

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
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  1. Kael Yao 37,746 Reputation points Moderator
    2023-08-30T01:22:11.6266667+00:00

    Hi @GoodResource

    You can create a mail flow rule to block the notification message.

    For example (use message subject as condition):

    01


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    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. GoodResource 306 Reputation points
    2023-08-30T11:41:53.3366667+00:00

    Thanks! We did not want to create a transport rule based on one user report as transport rules are mainly org specific. What we did was given two options,

    1. Create a local outlook rule with subject word string specific
    2. DIsable active sync protocol completely provided user doesn't need it.

    Option#2 was selected and it fixed the problem.

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