Exchange Online Active Sync user notification

GoodResource 346 Reputation points


One of the users who has office 365 mailbox do not want quarantine notification email which was sent to individuals when device gets quarantined. Is there a way to block emails from individual user from Exchange active sync settings. This is for O365 and no On premise.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Kael Yao-MSFT 31,586 Reputation points Microsoft Vendor

    Hi @GoodResource

    You can create a mail flow rule to block the notification message.

    For example (use message subject as condition):


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. GoodResource 346 Reputation points

    Thanks! We did not want to create a transport rule based on one user report as transport rules are mainly org specific. What we did was given two options,

    1. Create a local outlook rule with subject word string specific
    2. DIsable active sync protocol completely provided user doesn't need it.

    Option#2 was selected and it fixed the problem.

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