Open VPN with FortinetCLient Close RDP connection Azure Virtual DeskTop

Question

Open VPN with FortinetCLient Close RDP connection Azure Virtual DeskTop

Elvis Romero 0

Hi,

I need connect to corporate network using fortinet client , when connect this the remote desktop connection close, I have stop the virtual machine and start again to take the control.

How I can open the VPN without closing the RDP

Prrudram-MSFT 28,146 Reputation points

2023-09-08T05:54:10.4933333+00:00
Hello Elvis Romero

It sounds like you are experiencing an issue where your Remote Desktop Connection (RDP) is being disconnected when you connect to your corporate network using the Fortinet client. This is a common issue that can occur when the Fortinet client is configured to use split-tunneling, which means that only traffic destined for the corporate network is sent through the VPN tunnel, while all other traffic is sent directly to the internet.

To resolve this issue, you can try disabling split-tunneling in the Fortinet client. This will force all traffic to go through the VPN tunnel, including your RDP traffic. Here are the steps to disable split-tunneling in the Fortinet client:

Open the Fortinet client and click on the gear icon in the top right corner to open the settings.

In the settings window, click on the "Network" tab.

Under the "Split Tunneling" section, select the option to "Disable Split Tunneling".

Click "Save" to apply the changes.

Once you have disabled split-tunneling, try connecting to your corporate network again using the Fortinet client and see if your RDP connection remains active. If you continue to experience issues, you may need to contact your IT department for further assistance

Your answer

Prrudram-MSFT 28,146 Reputation points

2023-09-08T05:54:10.4933333+00:00

Hello Elvis Romero

It sounds like you are experiencing an issue where your Remote Desktop Connection (RDP) is being disconnected when you connect to your corporate network using the Fortinet client. This is a common issue that can occur when the Fortinet client is configured to use split-tunneling, which means that only traffic destined for the corporate network is sent through the VPN tunnel, while all other traffic is sent directly to the internet.

To resolve this issue, you can try disabling split-tunneling in the Fortinet client. This will force all traffic to go through the VPN tunnel, including your RDP traffic. Here are the steps to disable split-tunneling in the Fortinet client:

Open the Fortinet client and click on the gear icon in the top right corner to open the settings.

In the settings window, click on the "Network" tab.

Under the "Split Tunneling" section, select the option to "Disable Split Tunneling".

Click "Save" to apply the changes.

Once you have disabled split-tunneling, try connecting to your corporate network again using the Fortinet client and see if your RDP connection remains active. If you continue to experience issues, you may need to contact your IT department for further assistance

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Open VPN with FortinetCLient Close RDP connection Azure Virtual DeskTop

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