I keep getting an error for a paid Azure AI labeling service.

Patrick Koller 10

I'm working in Azure AI | Machine Learning Studio where I'm using the Data Labeling service.

My collegue has labelled images (Polygon Instance Segmentation) that I am reviewing now.

When I apply a correction to one of his labels and push "Update Label", then I keep getting the error message:

Failed to update one of the labels: Try again later, or contact support if the issue continues to happen.

Cheers Patrick

romungi-MSFT 45,961 Reputation points Microsoft Employee

2023-08-31T09:42:05.9266667+00:00

@Patrick Koller Is this the first time that you are trying to label a project? Just want to ensure the correct role is assigned to your id to rule out access related issues. Usually, Data Labeling - Labeler for higher roles should be able to perform this action. If you already have access and it still fails, it is most likely an issue at the backend where you might need a support case for support teams help.
Patrick Koller 10 Reputation points

2023-08-31T09:46:29.52+00:00

I have been working ond that project before (labelling, reviewing, updating) and everything went smooth.
Oliver 5 Reputation points

2023-09-05T05:33:54.33+00:00

Same Problem here. I can't update my labels for some reason.

I get the following:
Patrick Koller 10 Reputation points

2023-09-18T06:41:44.6433333+00:00

Failed to update one of the labels: Try again later, or contact support if the issue continues to happen.

Any progress here @romungi-MSFT ?
Patrick Koller 10 Reputation points

2023-09-28T07:54:36.7366667+00:00

Hi @romungi-MSFT

Where do I get 'support case for support teams help'?

Cheers Patrick
romungi-MSFT 45,961 Reputation points Microsoft Employee

2023-09-28T10:25:47.3733333+00:00

@Patrick Koller Apologies for not responding earlier. You will have to raise a support case from Azure portal using the Help + Support blade from the portal.

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